Customer Feedback

 quote   Hi Dean & Geoff

We just wanted to let you know we appreciate the attention to detail Daniel & Zane are providing with regard to our garage/house reroof.

Daniel takes time to explain the different stages and they certainly have an excellent work ethic.

On Friday, at the end of a long day, Daniel & Zane went out of their way to help Scott readjust some tarps to make it a little more water tight after the others had left.  We really appreciate their willingness to help.

Warmest wishes

Coreen & Scott   (Mar 2017)

 



 quote   Thank you Lloyd

and team for the job of replacing spouting for us.  We are very pleased with all aspects, the prompt and reasonable quote, the time frame in which the job could be done, the cooperation between tradespeople so that the painting/replacement could be done easily, the appearance and quality of the finished job and the speedy removal of the resulting rubbish.

Many thanks
Hez                (Nov 15)




 quote   Good morning Yvonne

Mark & I would like to thank your company for the great job you have done on our roof and restoring our faith in tradesmen.  We were impressed by the quality control you had in place and the open communication we received from Lloyd and Steve.

We will certainly endorse your company to family and friends.

Many thanks
Christine Vickers     (Nov 2015)


 

 quote   To Farnsworth Roofing - Lloyd Wheeler

Awesome roofing.  Had many favourable comments.  Convey thanks to roofers, polite and extremely tidy.

Sincerely
Janet Rowe     (Nov 2014)




  quote   To Whom it May Concern

On behalf of Nidus Properties Ltd, I would like to thank you for your excellent services provided for completion of work at Connett Road Bell Block.

Your promptness and very efficient work carried out, within very tight time frame was most appreciated, and if in future any further work is required, you will certainly be contacted.

Again thanking you for a job well done.


Yours Sincerely

Ian Gyde - Builder
Licensed Building Practioner BP119673   (March 2014)
          


         

         Alton Community Hall


quote  Dear Kieran & the team at Farnsworth Roofing,

Thank you so much for the amazing job you did putting the new roof on our lovely 100 year old Hall at Alton.

Right from the beginning to the end of the project, you have been a great company to deal with.  And considering the job was done in the middle of winter, you got through it in good time, and kept to the quoted price.  The men kept the place so tidy inside and out, good housekeeping indeed.  And your team are all so polite ready for a quick chat about what's going on with the job.
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 We are so pleased that we chose Farnsworth Roofing, & very impressed with the finished result.                  

 Regards

 Jacq Dwyer
 Secretary/Treasurer
 Alton Hall Committee "   (Sept 2013)
 


quote  Hi Farnsworth people,

Jan & I are really wrapped with the house & shed roofs.  The professionalism of all involved was outstanding.  Right from when I contacted Kieran last November we have been kept informed of progress & really appreciated you fitting in the job for when I was off work.

It was good having the local lads on it as it gave us more to talk about than the weather & NZ cricket lol.  Matty impressed us with the way he ran the job & the boys worked well for him.  It is good to see that they are all able to ask questions & offer knowledge to each other.  He kept us updated every day on how things were going and what was planned ahead.

The gusty wind was a worry for me but they handled it like the professionals that they are.

Thanks to Daniel, Levi & Joel, top men, enjoy the DB export.

The grounds were left as they were before the job & all rubbish etc was taken away.  This was a major help.  We've already had enquiries about the job; who, where & how much and are more than happy to sing your praises.

Once again, a BIG thnx Kieran & Matty.

Cheers
Malcolm & Jan MacRae "    (19 January 2013)
 


quote.gif  Dear Geoff

We have already expressed our thanks to (your staff) when I was in the office one day.  However, we would like to pass on personally to you our congratulations for an excellent job.

Communications with Anthony were always clear and prompt and it was a real pleasure to work with him.  Your excellent roofers worked really well together and we enjoyed their company and their humour.

We had been warned by other home owners that there would be lots of nails, bits of iron etc around the garden, but throughout the whole job I think we have picked up 3 nails!

So we thank you and you staff for a big job well done.

Sincerely

Paul & Nanette Cooke" (June 2009)


quote.gif To All at Farnsworth Roofing

The staff (and animals) at Brooklands Zoo wish to thank you very much and express our gratitude for the kind donation of some flashings you made recently.
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  We really do appreciate it and our animals are going to be much drier now in their shelters!

  Kind Regards

  Louise McKenna - Zoo Co-ordinator"  (18 February 2010)


quote.gif Thanks Geoff

I would like to express my appreciation for the great service your company provided us in our recent Tornado experience.
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From Sean and the guys turning up on the Sunday to make temporary repairs and then responding to every new leak as they appeared, through to removing and replacing over half our roof in one weekend in order to cause as little disruption as possible.

Over and above this your team also reclad half our back wall and today installed the replacement skylights with the same quiet efficiency.  The guys have been great, they have followed all our H&S requirements to the letter, they have been tidy and mindful of our staff and customers.  Sean has run back and forward checking, rechecking and reassuring both myself and the Landlord and making himself available for any least concern.

These events are extremely stressful on those involved and dealing with Insurance companies and their preferred contractors has proven to be the most stressful part of the whole affair.  Luckily for us we got to choose our roofers and we were amply rewarded, I can not over emphasise my grattitude for your prompt, professional and effective service.

Thank you

Pete Michielsen
Branch Manager 

Mico-Equip Safety Plumbing & Pipelines New Plymouth"  (26 August 2011)

quote.gif  Thanks Geoff

The roof looks lovely and your guys were awesome!  Please pass on our appreciation.

Cheers!

Rebecca Gooding"  (29 April 2009)


quote.gif  Dear Lloyd

Thank you very much for your recent quote to re-roof my house and carshed.  (Sorry I have taken so long to reply, but I have been waiting patiently for other quotes to arrive!)

I would be very happy to accept your offer if you, Farnsworth Roofing Ltd are interested in adding it to your 'work to do' list.

I thank you Lloyd for your friendly, helpful and honest advice and your speed of 'measure & quote'.  (I was delighted you had included repairs to internal guttering before I had time to make inquiries about it.)

I look forward to discussing things further - including overflow backup, internal guttering and other spouting; and best way to approach 'window boxes' upstairs etc.

Yours sincerely

Marilyn Francis

P.S. Thanks for organising fitting of 'rubber boot' around pipe on roof.  Good one!"  (16 April 2010)                

     


 
quote  Dear Leon Rangi   (Farnsworth Roofing Project Manager)

RE:  Fall Prevention Molesworth Street
Department of Labour 20

On the 23 January 2009 I visited a Farnsworth Roofing Ltd work site on Molesworth Street.  While on site I spoke with Nathan Mumby (builder) who was working on site.

I was pleased to hear from Nathan that he is regularly visited by Farnsworth Roofing and that he has been involved in regular tool box meetings and the hazards of the site discussed with him at length prior too starting and during the job.  I was impressed with the quality of the scaffold installed and the steps taken to ensure safety for those working at height.

The hazard of falling from height has been managed well by Farnsworth Roofing Ltd.  It is encouraging to see a high standard of safe working practice displayed in the Taranaki region.  Please pass on to the Farnsworth Roofing team that this type of practice is setting a high standard for our local industry.  And by doing this you are demonstrating a strong commitment to safety in your work.

Yours sincerely

Marcia Reynolds - Health and Safety Inspector                            


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CONTACT US

aphone.jpg 06 758 1445

26 Hurlstone Drive
PO Box 7058, New Plymouth
E: office@farnsworthroofing.co.nz